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A California Seller of Travel is a business or individual that sells or arranges travel services to the public. California law requires anyone who sells or arranges travel services to register with the California Attorney General’s Office and obtain a California Seller of Travel number (CST). This ensures that the seller of travel meets certain standards and requirements to protect consumers.
Who Needs to Register as a California Seller of Travel?
Any business or individual that sells or arranges travel services to California residents must register as a California Seller of Travel. This includes travel agencies, tour operators, cruise lines, and individuals who sell travel services on behalf of others. Even businesses that are based outside of California but sell travel services to California residents must register as a California Seller of Travel.
What are the Requirements for Becoming a California Seller of Travel?
To become a California Seller of Travel, you must meet certain requirements set by the California Attorney General’s Office. These requirements include:
- Completing an application and paying a registration fee
- Obtaining a surety bond or letter of credit to protect consumers in case the seller of travel goes out of business or fails to provide the services promised
- Providing proof of financial responsibility
- Posting your CST number on all advertising and promotional materials
- Complying with all California Seller of Travel laws and regulations
What Protections Do Consumers Have When Booking Travel Services from a California Seller of Travel?
Consumers who book travel services from a California Seller of Travel have certain protections under California law. These protections include:
- The right to receive a full refund within a certain time period if the seller of travel goes out of business or fails to provide the services promised
- The right to cancel a travel reservation within a certain time period without penalty
- The right to receive written confirmation of all travel arrangements
- The right to know the total cost of the travel arrangements, including all fees and taxes
- The right to file a complaint with the California Attorney General’s Office if they believe the seller of travel has violated California Seller of Travel laws and regulations
How Can I Verify that a Business or Individual is a Registered California Seller of Travel?
You can verify that a business or individual is a registered California Seller of Travel by visiting the California Attorney General’s website and using their online verification tool. You can search by the seller of travel’s name, CST number, or address to ensure that they are in compliance with California Seller of Travel laws and regulations.
Conclusion
Booking travel services can be an exciting experience, but it’s important to make sure that you’re working with a reputable seller of travel. By choosing a registered California Seller of Travel, you can have peace of mind knowing that your rights as a consumer are protected.